The bigbasket Diaries

My spouse has an account in Bangalore and we happen to be employing them for more than 6 months now. It's got significantly simplified our weekend browsing, no doubts about that. A single cease purchasing a lot of the merchandise and scheduled delivery, varieties much better than other web-sites. The large challenge is the standard of folks Performing the two in purchaser treatment and shipping. They can keep testing your limitations, irrespective of whether you accept late delivery, early shipping and delivery, expired items, spoiled vegetables, defective card device, lacking items, cancelled things, swapped solutions, the record goes on, and everytime you have to preserve reinforcing your specifications and limitations.

Adjustments in weights are billed to our wallets then later in orders are additional to the cart. Currently when i purchased in 2 orders there was adjustment of two rs Each and every and one was for that item they mis-sent and then refunded.

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Intentionally wanting to fool consumers. I placed buy two times again and the shipping person contacted me only once to confirm my deal with. He was merely a Culture from me and he explained he couldn’t come across my handle and remaining for one more locale without having even informing me. Then i contacted buyer treatment plus they explained to he simply cannot appear now so rescheduled my buy to upcoming working day early morning slot and i obtained affirmation information that I might get my grocery in early morning slot. Following working day i waited complete day but no contact no word from them, infact i tried to Make contact with them Nonetheless they no reaction after which you can afterwards past night time in some way get in touch with matured to shopper care plus they claimed they misplaced get so would switch and get and have it sent future day night slot !

Perspective discussion · bigbasket @bigbasket_com 8h Replying to @LiveFromALounge We attempted reaching you in your registered Get in touch with information. Nonetheless, there was no reaction from you. Kindly allow us to know your convenient time or alternate cellular quantity.

Bigbasket acquired Delyver in June 2015 for an undisclosed total. Delyver was an internet supermarket and its specialty was utilizing community shops to provide groceries to people[9]

See conversation · bigbasket @bigbasket_com 9h Replying to @kunalsen7684 Thanks for sharing your specifics. We have been finding this checked and can get back for you shortly with an update. Kindly spare us a while.

Look at discussion · bigbasket @bigbasket_com 8h Replying to @kunalsen7684 As mentioned, we see there isn't any issue. Be sure to Look at and retain us up to date if you are struggling with the any concern now.

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View dialogue · bigbasket @bigbasket_com 9h Replying to @ARUNBHAKRI3 We could fully grasp your problem. Kindly take our sincere apologies with the inconvenience brought about for you. We have organized a get in touch with from our team.

Underneath-ripe bananas: Several generate, specifically bananas, get 7 days to be able to access maturity instantly after Large Container delivers. So now we have been obtaining the bananas via a nearby store. This is the frequent fruit syndrome, we’ve recognized.

It will get tiring in some cases to check anything. Whenever they occur in time, they won't have card machine, when they do both of those, they'll convey expired items etcetera. So clearly there isn't any regularity and sincerity in Conference client requirements. Their shopper care is essentially non existent without having centralised Manage and accountability. So ultimately, wide range of attention seekers spoiling the initiative which could have revolutionised grocery searching.

Check out dialogue · bigbasket @bigbasket_com 8h Replying to @TanuuKunal We regret the inconvenience induced. Could you make sure you help us with your get range? We'll do our greatest that will help you.

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